Service Provider Information
Semple Fraser LLP (“the LLP”) is a limited liability partnership registered in Scotland (No. SO300371) and having its registered office at 123 St Vincent Street, Glasgow G2 5EA. The LLP also has places of business at 80 George Street, Edinburgh, EH2 3BU and 1 Portland Street, Manchester, M1 3BE. The LLP may be contacted at any of these addresses or electronically at postmaster@semplefraser.co.uk.
Please note that when the word 'partner' is used in relation to the LLP it is used to refer to a member of the LLP or an employee or consultant of the LLP who is a lawyer with equivalent standing and qualifications. It should not be construed as indicating that the members of the LLP are carrying on business in partnership for the purposes of the Partnership Act 1890. A list of the names of the members of the LLP, and of those non-members who are designated as partners, is available at our registered office.
Semple Fraser is a multi-national legal practice and:
All the LLP’s qualified lawyers are subject to the relevant rules and principles of professional conduct appropriate to their qualifications and practising jurisdiction.
Copyright Notice
The content of this website is (unless otherwise stated) the copyright of Semple Fraser LLP. You are permitted to view the site and download or print part(s) of it for personal, private and non-commercial use only. Unless you have our specific written consent, you must not copy, modify, publish, distribute or reproduce any information or other content from this website or incorporate any of the same into any other document.
Disclaimer
The content of this website is provided for information purposes only and should not be relied upon or acted upon without seeking appropriate professional advice. This website is operated from Glasgow, Scotland and the information contained herein may not be appropriate for use in any other location from which you may be viewing this website. While all the information is believed to be correct at the time of writing, the material is prepared for general information only. It does not purport to dispense specific legal or other professional advice. In all specific matters online readers should seek advice from a legal adviser competent in the law of the reader's home jurisdiction, so that detailed and tailored legal or other expert advice may be obtained. No solicitor/client relationship is created by the posting/reading of the pages of this site.
Semple Fraser LLP accepts no responsibility in respect of information contained in this site and/or any other sites directly or indirectly linked to or from any pages of this site or for the use of such information by any person and any and all liability for damage and loss in connection with such information or the use thereof is hereby excluded to the fullest extent permitted by law.
Privacy Policy
This website is operated by or on behalf of Semple Fraser LLP. We understand that, as clients and/or visitors to our site, you value your privacy and we are committed to protecting the privacy and security of your personally identifiable information in accordance with our responsibilities under the Data Protection Act 1998.
The purpose of the following is to explain our policies and procedures in respect of the collection and use of information which is capable of personally identifying clients and site visitors.
We do not ordinarily collect any personally identifiable information from visitors to the website although we may ask for additional details if required in order to properly provide information or services you have enquired about or requested from us. Provision of personal data is not required in order simply to browse the pages of this site.
Any data you provide will be entered into our database for general administration purposes and will be used to fulfil any request for information or other services and to monitor site traffic and usage and provide information on services we may offer from time to time. By providing information to us you are consenting to us retaining such information in accordance with the Data Protection Act 1998. You may ask us to cease the supply of such information and/or to remove your details from our database at any time.
You have the right to apply for a copy of any information we hold about you, in accordance with the relevant legislation and we make a small charge to cover the cost of administration of this service. You are also entitled to request that any inaccuracies in the information we hold be corrected.
If you have any questions concerning this policy or have any suggestions to make as to how we might improve it or if you wish to stop receiving communications from us, please contact us at:
123 St Vincent Street, Glasgow, G2 5EA; 80 George Street, Edinburgh, EH2 3BU; or 1 Portland Street, Manchester, M1 3BE or by e-mail to: marketing@semplefraser.co.uk
STATEMENT OF ETHICS
We are committed to acting professionally, fairly and with integrity in all our business dealings and take a zero tolerance approach to bribery and corruption.
INSURANCE MEDIATION AND OTHER FINANCIAL SERVICES
We are not authorised by the Financial Services Authority. However, we are included on the register maintained by the Financial Services Authority so that we can carry on insurance mediation activity which is broadly the advising, selling and administration of insurance contracts. This part of our business including arrangements for complaints or redress if something goes wrong is regulated by the Solicitors Regulatory Authority or the Law Society of Scotland, as appropriate. The register can be accessed via the Financial Services Authority website at the FSA Register page.
We may also provide certain limited investment advice services to you (within the meaning of the Financial Services and Markets Act 2000) if these are closely linked to the work we are doing for you but we cannot provide advice on the merits of financial products. In relation to any investment advice services we are again regulated by the Solicitors Regulation Authority or the Law Society of Scotland, as appropriate.
Client Service
If you are a client and are not satisfied with our service then we ask you in the first instance to contact the partner responsible for your matter. Failing that you may contact our Client Relationship Manager Gordon Hollerin who can be contacted at 123 St Vincent Street, Glasgow G2 5EA. A copy of our complaints procedure will be supplied on request.
If you are not satisfied with our response to your complaint, then the Legal Ombudsman in England and Wales or the Scottish Legal Complaints Commission in Scotland (as appropriate), may be able to assist you further.
The Legal Ombudsman can be contacted at:
Legal Ombudsman
PO Box 15870
Birmingham
B30 9EB
Website: www.legalombudsman.org.uk
Email: enquiries@legalombudsman.org.uk
Telephone: 0300 555 0333
The Scottish Legal Complaints Commission can be contacted at:
The Scottish Legal Complaints Commission
The Stamp Office
10-14 Waterloo Place
Edinburgh
EH1 3GE
Website: www.scottishlegalcomplaints.com
Email: enquiries@scottishlegalcomplaints.org.uk
Telephone: 0131 528 5111
There are strict time limits in place for complaining to Scottish Legal Complaints Commission and you should contact it directly for further details.
If you are concerned about a bill that relates to charges incurred in England and Wales then you have the right to apply to the court for an assessment of your bill under Part III of the Solicitors Act 1974. Please note that the Legal Ombudsman may not consider a complaint about a bill if you have already applied to the court for an assessment of the bill.